‘Work processes’ or ‘workflows’ are the new buzzwords that the business community has grown fond of. For the unacquainted, “The term work processes refer to your most important internal value creation processes. They are the processes that involve the majority of your organization’s workforce and produce customer, stakeholder, and stockholder value.”, as explained in the Baldridge Glossary.
You could call them standard ways of completing certain tasks or accomplishing certain goals set by your business. Why are they important, you may ask? Well, because they allow you to streamline and automate repeatable business tasks like testing code in production, minimize room for errors, and thereby, increase the overall efficiency of your team.
Apart from having these work processes in place, it is equally important that they are effectively communicated, and followed by your team. We’ve often come across business leaders struggling with mechanisms to transfer knowledge about work processes as your team grows. The information often gets lost in translation from one employee to another. Not to mention, the training is time-consuming and demands a lot of effort.
As a solution, we offer you the option of creating a good How-To tutorial on Siminars. Do you want to explain your task-delivery process on Trello to your team members? Just make a Siminars about it.
We know that you are thinking “So I should make an online tutorial for my work processes? Yes! “But, I don’t even know how to, and wouldn’t this be complicated and time-consuming as well? How is this a good solution to my problem?”
Creating a Siminars is so intuitive that even your five-year-old can do it. Once you’ve created a Siminars about work processes to train your employees, you now have a resource online that you can share with as many team members as you want. You no longer have to conduct the same training to share the same information over and over again.
This brings us to your last point of concern – “How do I create a How-To Tutorial on Siminars?” Don’t fret, you are just five steps away from it.
Steps To Create A How-To Tutorial On Siminars
Step 1: Break Down The Process Into Steps
Dividing a process into smaller steps makes it easier to understand. A simple way of doing is this is by creating a flowchart where every level represents a step of your work process. For example, consider this How-To article. We came up with the following flowchart to map out all the content you’d need for successfully creating a How-to tutorial on Siminars.
Remember, each of your steps should have only one actionable item, so it’s easy enough for an employee-in-training to follow. For instance, if you are making a How-to tutorial about making a coffee, your first step cannot be- “Add a spoonful of coffee into a boiling pot of water.” That’s just too much to follow at once, right? Instead, your steps would be:
- Boil a cup of water.
- Add a spoonful of coffee in cold water/milk.
And so on. The point is to keep your steps simple and direct.
Step 2: Add contents to explain each step.
Once you know what the flow of your process is, the rest is really a cakewalk on Siminars. Now, you just have to pick each step from your flow chart, write its title, add a small description explaining what the step entails. Add any relevant resources that can help your team in completing a particular step while you’re at it.
For instance, for Step 1 of this article, we’d simply go to Siminars and:
- Write “Break Down The Process Into Steps” as the title of the step.
- Add a couple of lines like: “Dividing a process into smaller steps makes it easier to understand. A simple way of doing is this by building a flowchart that lays out the procedure where each level on the flowchart represents a step of your process.”
- Add the flowchart image above as the media in the step.
And we’re done! It’s that easy. Now, for instance, you want to go on with the coffee example, you could simply write “Boil Water” as the title of the step and add in a quick video clip to show how to bring water to boil.
Rest assured, you can add any sort of media to each of your steps on Siminars. It could be:
- Documents: PDFs and Text-documents with relevant reading material
- Audios: Upload MP4 audio recordings explaining different aspects or embed audios from supported sites including SoundCloud, Mixcloud, Last.FM, NPR, Grooveshark, and more.
- Links: Attach links to resources on your cloud or others which you find relevant to the course from the internet.
- Blog posts: Write a blog post on the platform and add all infographics, links, to it.
- Presentations: Upload your existing presentations or add relevant embeds from SlideShare.
- Videos: Upload your own MP4 files or embed videos you might have uploaded to your Youtube channel or from other sites like Vimeo, TED, UStream, Viddler, Brightcove, Hulu, TwitVid, Justin.tv, MetaCafe, Qik, and more.
You could choose to record audio to narrate a particular part of your work process. Or you go make a screencast video demonstrating the process exactly. Just add the and get done with your tutorial instantly.
Step 3: Add a checklist to track.
A lot of times, people tend to overlook a step in an online tutorial and that can lead to them not understanding the “How-to” you’ve prepared in its entirety. This will translate into incompetence when they use that How-to to do a particular task at work. Like, if you create a How-to about managing a Trello board and your team member skipped the step of adding deadlines to the card. Takes away the efficiency of task management, right? To ensure this doesn’t happen, you can add a checklist on Siminars, summarizing each task for a process.
This checklist is also useful for them as a reference for the process. Any time they carry out the said work process, they can look back at this checklist and know if they’ve missed out on anything. The checklist could simply be the summation of the steps of the process.
Step 4: Add additional resources to use.
Heads up, this is an optional step.
A lot of company work processes, especially technical ones, require additional information for an in-depth, deeper understanding of the flow. A good example could be testing a product update in production. Now you can make a quick How-to tutorial for your DevOps team to use, highlighting key steps of product testing. However, it would also help them if you add additional resources like handbooks or blog articles that enhance their understanding of using different testing tools. There’s no harm in additional knowledge, right?
Step 5: Check knowledge and understanding.
To know that your tutorial has accomplished the goal it was created for, it’s imperative that you add a quick quiz or a discussion question for your team to test their knowledge and understanding. Doing so, not only allows you to know their progress but also gives them a sense of achievement boosting their morale. Imagine you create a How-to tutorial about “itching the product” for your sales team. At the end of the tutorial, you can add a role-play quiz, wherein, you give them a couple of scenarios about handling difficult customers. Ask them to choose from multiple approaches they can take to diffuse the situation. If your sales associate gets a good score in the quiz, he’d be more confident while pitching to an actual customer because he’d know that he can handle a difficult conversation.
Creating a How-to Tutorial on Siminars is as simple as making coffee, you just need to know the right steps and the ingredients (contents!) to go with each step. In fact, you can create any online training program easily with Siminars as long as you have a clearly-defined outline for what you want to say. So, why don’t you try creating one now? It’s for free.