Training your employees is a complicated process that usually bears fruit in the long-term. According to Berkley and Kaplan (2019), having an employee-centric approach to business is instrumental to the success of the whole organization. However, you also need to have a strategic approach to training and an important aspect of that is figuring out how to measure employee training progress.
Tracking employee training progress is crucial in understanding the effectiveness of your training programs and for that, you need to know about the right approach.
Why is it Important to Track Employee Training Progress?
Figuring out how to measure employee training progress is a crucial aspect of your business growth and employee retention policies. Nearly 40% of employees leave their new jobs within a year when the training they receive is inadequate. Similarly, companies that often train their employees report 37% higher productivity and 21% income increase per employee.
When you take these attrition rates and benefits into consideration along with your recruitment and training costs, the numbers tend to add up quickly.
The cost of employee turnover is a huge reason why it’s important to track employee training programs. However, that’s not all. Let’s say that you are running a business in a heavily-regulated industry like healthcare and construction. In such a case, you need to ensure that there’s adequate training for your employees as even the minutest of mistakes can cost a lot.
Without proper training and adequate tracking, it’s very difficult to assess the effectiveness of your programs, and hence, you might not be able to reach your training goals.
Ask the Right Questions
Market research is an integral part of any business. Let’s say that you have a product that you want to launch in the market. To test its popularity, you will send out surveys to a target group to understand their feedback and to know if it’s going to be popular or not.
This same formula also applies to your employee training program. Once you’ve introduced a training program, the best way to measure employee training progress is to ask them about it.
Here’s a list of questions that you can ask:
- Was the training program related to your work?
- What was the key takeaway from this training program?
- What were the strengths and weaknesses of the program?
- Did you find the pace okay?
The main objective of these questions is to understand the perception of the training program and to identify any gaps. Once you’ve understood these factors, understanding the effectiveness of the program becomes much easier.
For instance, if your survey reveals that most employees found the pace of the program achievable but there was a problem with the relevance of the content, you can identify the main cause behind the lack of training progress and make the right adjustments.
Measure the Learning
Once you’ve analyzed the reaction of your employees, it’s time to understand the effectiveness of the learning aspect of the training program. When you’re figuring out how to measure employee training progress, it’s essential to identify certain KPIs.
- Test scores (before and after)
- Evaluate the training content
- Program completion and certification
- Report and feedback from senior management.
While it’s important to understand the subjective aspects like employee reaction, it’s also important to analyze the more objective aspects of the training program. In the end, if your employees were able to complete the training and do so with a good score, it’s a good indicator of the success of your training program.
If not anything else, these metrics help you form the base for a more in-depth understanding of the evaluation. Once an employee has completed the program successfully, only then will you able to track their progress and other aspects of the evaluation like employee behavior and impact.
Understanding the Behavior
It’s the employee behavior that gives you the right idea on how to measure employee training progress. A good employee evaluation measures the response to the program and how it has impacted the employee in terms of their career after they’ve completed the program.
Here are some metrics that you can use:
- Job performance KPIs
- Informal feedback from peers and management
- Focus group studies
- Complaints and feedbacks
The end goal of any employee training program, whether it’s for onboarding or progression, is to improve employee productivity and upskill them. When you’re measuring employee training progress, ask them how has the training program impacted their work performance.
The feedback that you receive from your employees for questions like these will help you measure employee training progress the right way and by doing so, pave the way for future programs.
Similarly, other indicators like higher employee retention rate, increased productivity and faster project completion timelines can also point to the success of your training programs.
There is no direct answer for how to measure employee training progress. That said, it’s also not impossible to do so. Learning, in general, is a complex process that requires a holistic approach and a new way of doing things.
The combination of data and access to information is what will make your process easy. The above points only show how complex and varied the whole process of measuring employee training progress is. In order to do so effectively, you need to take the help of training software like Siminars which not only provides interactive training material like PPTs and videos but also gives you the ability to manage participants, track completion rates, and employee training progress in an effective manner.