Born into the world after the mid-90s and raised in the 2000s, this new Gen-Z workforce is all set to account for 20 percent of the workforce by 2021. While keeping this in mind, we will be looking at a unique situation of four different generations working side by side.
What are the changing work attitudes that Gen-Z is introducing? Well, flexible attitudes at working hours and increase of technology are the prominent ones. According to some figures, 90% of Gen-Z employees prefer a dynamic work environment. Similarly, 70% of them expect their work hours to exceed the traditional 9 to 5 system.
Consequently, Gen-Z brings a different set of expectations and behaviors to the desk. It is time that we start thinking about tomorrow’s workforce from today.
How Do Gen-Z Compare to Millennials?
Gen-Z is remarkably different from Millennials. Their generation consumes a lot of information by switching between multiple platforms and devices. In other words, we can say they tend to multitask simultaneously. Further, this quick transition from platform to platform is a well-defined feature of Gen-Z.
As we all know, a picture is worth a thousand words. The same goes for Gen-Z, whose primary means of communication are social media platforms like Instagram and Snapchat.
Needless to say, they are natural information seekers. For instance, they have grown up using Wikipedia and YouTube, and they know how to locate necessary information. All these factors affect how you train Gen-Z employees.
How to Train Gen-Z Employees
While Gen-Z loves to learn, they will not engage with your training programs unless they are flexible, collaborative, and give them the ability to practice what they have learned.
Therefore, to train Gen-Z employees, companies have to adapt their existing strategies in the following ways:
1. Understand the Core Values of Gen-Z
You have to recognize the core values of Gen-Z and what they can offer to gain an insight into their perspective of things.
Social Equality: Gen-Z has no patience for racism, sexism, or unfair treatment. They are also known to be outspoken about these issues when they witness the same.
Innovation and Uniqueness: Gen-Z knows what makes them. Also, they want to know why your organization is exceptional.
Gen-Z training needs a heavy emphasis on the scope of training and how their development in their role helps the organization. Similarly, they’re also well-aware of the social reality around them, which means that they expect their workplace to adhere to the right policies and that ends up playing an important role in their training process.
2. Be Authentic
One of Gen-Z’s stand-out traits in the workplace is that they will integrate their work and personal lives thanks to their habits of constant contact through smartphones and social media.
A Gen-Z employee is making a greater commitment to your company and training when he/she chooses to engage with it. If your corporate identity, as communicated through Gen-Z training, is developed by studying groups or surveys, they will most-likely perceive it as fake.
You need to bring in personality while making sure it is authentic, rooted in reality with relatable people and solutions, and avoid the online training program mistake of being standardized.
3. Create Opportunities for Collaboration and Competition
Social learning is one of the most natural forms of learning, and any workplace would do equally well to incorporate it as part of its training strategy. However, it is even more important in the case of training Gen-Z employees. A study found out that 60 percent of Gen-Z employees are glad to share their knowledge online with others.
Gen-Z employees value community and the opportunity to co-create the company’s culture they choose to work for. Therefore, when planning your training, make sure to create frequent learning opportunities for both on-the-job and formal social training.
Moreover, you already know that Gen-Z values authenticity, social equality, and innovation. Hence, let them find these values in their interaction with other employees.
4. Make Everything Mobile
Mobile is the preferred mode of engagement across the board for Gen-Z employees, including learning, research, entertainment, and shopping.
Millennials made the need for mobile-compatible eLearning clear. However, Gen-Z training will need a shift in focus to mobile-first design that everyone can access, everywhere at any time.
Make sure to choose a training program that is compatible with both iOS and Android so that Gen-Z employees can access their training in the best way possible.
5. Embrace Change and Build Adaptability
If you are thinking about training Gen-Z employees, you are thinking ahead, and that is a habit you will have to keep up while going forward.
Start researching trends like Virtual Reality [VR] and Artificial Intelligence [AI]. For instance, while designing eLearning scenarios, consider using emerging technologies like VR and AI for feedback and encouragement.
Furthermore, managing Gen-Z employees will depend on the fine balance of socially focused training and the training that offers the best use of digital resources and technologies.
Best of all, you can even nominate one or two members of your training team to stay updated with reports on developments in educational technology.
Gen-Z is expected to cause an influx of roughly 60 million job seekers in the next decade. However, they are different from millennials who came of age at the same time as the internet. On the other hand, Gen-Z was born into a world where connected technologies were standard.
Authentic, purposeful, and technically compatible training is excellent for Gen-Z employees. Start preparing now, and you will capture the attention and interest of the upcoming generation and provide a better training and workplace experience for all employees.
Siminars is a valuable tool that you can use to figure out how to train Gen-Z employees with intuitive training modules made for the next generation.